Terms & Conditions of Service

All clients are required to sign the Equine Therapy Agreement. A paper copy will be provided on the day of service. For your convenience, we have provided the language of this agreement for your review.

If you have not yet scheduled your appointment, please do so below:

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EQUINE THERAPY AGREEMENT

Facility Address: 28225 N 136th St, Scottsdale, AZ 85262

This Agreement is between Red Horse Recovery Inc. ("Company") and the undersigned Client. This Agreement applies to all horses brought to the facility by the Client or their agents and expressly extends all protections and hold-harmless provisions to The 17 Ranch LLC.

1. RELEASE, HOLD HARMLESS & STATUTORY SHIELD

Client acknowledges that equine activities, including therapy, handling, and rehabilitation, are inherently dangerous and involve risks of property damage, physical injury, and death. Pursuant to A.R.S. § 12-553, an equine owner or professional is not liable for injury to or the death of a participant in equine activities resulting from the inherent risks of equine activities.

CLIENT EXPRESSLY ASSUMES ALL SUCH RISKS, INCLUDING THOSE ARISING FROM THE NEGLIGENCE OF COMPANY AND THE 17 RANCH LLC, AS WELL AS THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AGENTS, OR REPRESENTATIVES, TO THE FULLEST EXTENT PERMITTED BY LAW. CLIENT UNDERSTANDS THAT THIS IS A WAIVER OF ANY AND ALL LIABILITY FOR ANY INJURY, DAMAGE, OR DEATH TO THE CLIENT, THEIR AGENTS, OR ANY HORSE(S) BROUGHT TO THE FACILITY, REGARDLESS OF THE ANIMAL'S PAST PERFORMANCE. THIS RELEASE EXPRESSLY EXTENDS TO AND PROTECTS THE 17 RANCH LLC AS THE PROPERTY OWNER.

2. LIMITATION OF LIABILITY & INSURANCE WARRANTY

  • Liability Cap: In no event shall the total liability of Company or The 17 Ranch LLC for any claim arising out of this agreement exceed the total amount of fees paid by Client for services rendered, or $5,000, whichever is less.
  • Requirement for Insurance: Client warrants that any horse brought to the facility is covered by a comprehensive Mortality and Major Medical insurance policy. Client agrees that Company and The 17 Ranch LLC shall not be liable for any "gap" in coverage or for any deductibles related to such insurance.
  • No Guarantee of Results: Client acknowledges that equine therapy is not an exact science. Company makes no guarantees or warranties, express or implied, regarding the specific outcome, performance improvement, or healing rate of any horse following therapy.
  • Advice of Counsel: Client acknowledges they have had the opportunity to review this agreement with legal counsel of their choice before signing.

Client Initials _____________

3. PROPERTY DAMAGE & OPERATIONAL SAFETY

  • Property Damage: Client assumes full financial responsibility for any damage to Company equipment (including the Aquatread) or the premises of The 17 Ranch LLC caused by their animals, vehicles, or personnel. Repairs will be billed at actual cost plus a 15% administrative fee.
  • Aquatread Access: Only authorized Company staff shall operate the Aquatread equipment. Unauthorized access or operation by Client or their agents is strictly prohibited and results in immediate termination of this Agreement and full liability for damages.
  • Surveillance: Client acknowledges that for the safety of the animals and staff, the facility may be under 24-hour video surveillance. Client consents to such monitoring for themselves and their agents.

4. MEDICAL AUTHORIZATION & BIOSECURITY

  • Vet Consultation: Client hereby authorizes Company to consult with Client’s veterinarian regarding the horse's medical history and suitability for Aquatread therapy.
  • Emergency Care: If Client is unreachable, Company is authorized to secure veterinary care using its best judgment. Client shall pay the veterinarian directly. If Company pays on Client’s behalf, Client shall reimburse Company within 24 hours or incur a 30% per annum carrying cost.
  • Biosecurity: Client warrants that no horse brought to the facility has been exposed to or shown symptoms of infectious disease (e.g., Strangles, EHV) within the last 30 days. Client has an ongoing duty to notify Company if exposure is discovered post-service.

5. PROFESSIONAL BOUNDARIES & CANCELLATIONS

  • Non-Solicitation: Client agrees not to solicit, recruit, or hire any employees or independent contractors of Company for a period of twelve (12) months following the termination of this Agreement.
  • Force Majeure: Company reserves the right to cancel or postpone sessions due to extreme weather, equipment failure, or other conditions that Company, in its sole discretion, deems unsafe for the horse or staff. Company shall not be liable for any losses resulting from such cancellations.
  • Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, advertisements, or oral agreements. Any modifications must be made in writing and signed by both parties.

Client Initials _____________

6. SCHEDULING, INDEMNIFICATION & ARBITRATION

  • Scheduling: Rescheduling must be done via email to schedule@redhorserecovery.com before 8:00 AM MST on the date of the appointment. No refunds are provided for late or missed sessions.
  • Indemnification: Client agrees to indemnify, defend, and hold Company and The 17 Ranch LLC harmless from all third-party claims (trainers, grooms, guests) arising out of the horse’s presence or behavior while on the property.
  • Arbitration: Any dispute shall be resolved by binding arbitration in Maricopa County, Arizona. Each party shall bear its own attorneys' fees and costs.
  • Marketing: Client grants Company the right to film or photograph horses for marketing/educational purposes without compensation.

[ ] CHECK HERE TO OPT-OUT OF MARKETING RELEASE.

CLIENT INFORMATION

Name: __________________________

Company (if any): __________________________ 

Signature: __________________________ 

Date: __________ 

(Parent/Guardian must sign if Client is under 18)